Jilihot Casino's Terms & Conditions – Fully in Bengali

1 General Terms & Conditions

Jilihot casino (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting service provider in Bangladesh. These Terms & Conditions apply to all services, games, bonuses, and transactions on the Platform.

By registering or using jilihot casino, you expressly acknowledge that you have read, understood, and agreed to these terms. These terms are part of our Privacy Policy and Responsible Gaming Policy must be read together with.

Jilihot casino reserves the right to modify these terms and conditions at any time. A notification will be posted on the platform whenever changes are made. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2 Account Registration

Creating a personal account is required to play at jilihot casino. You must provide accurate and truthful information during registration. We reserve the right to suspend or close any account found to contain false or misleading information.

• Each individual may only register one account – multiple accounts are strictly prohibited.
• A valid mobile number and email address must be provided at the time of registration.
• You are solely responsible for keeping your account password secure.
• Account credentials must not be shared with anyone.
• If you notice any suspicious activity on your account, contact our support team immediately.
• Withdrawal processing may be delayed if KYC (Know Your Customer) verification has not been completed.

To complete the registration process, jilihot casino may request a copy of your national ID or passport. This is required for security purposes and to comply with international regulations.

3 Age Requirement

Jilihot casino is strictly prohibited for anyone under 18 years of age. During registration, you must confirm that you are at least 18 years old.

If anyone opens an account by providing a false age declaration and this is later proven, all balances and winnings in that account will be forfeited and the account will be permanently closed.

4 Deposits & Payments

Jilihot casino accepts deposits via bKash, Nagad, Rocket, and bank transfer. All financial transactions are processed through encrypted channels.

• Jilihot casino does not charge any processing fees for deposits.
• Payment gateways may apply their own charges — this is governed by their own policies.
• Only payment methods registered in your name may be used.
• Payments through third parties are not accepted.

5 Withdrawal Policy

Withdrawing funds from jilihot casino is simple and transparent. However, certain conditions must be met before a withdrawal can be processed.

• KYC verification is mandatory for withdrawals.
• The minimum withdrawal amount is ৳500.
• Wagering requirements must be completed before withdrawing bonus winnings.
• Withdrawals are typically processed within 1–4 business hours.
• Additional verification may be required for large withdrawal amounts.
• Withdrawals should be made to the same payment method used for the deposit.

6 Bonuses & Promotions

Jilihot casino offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be read before use.

• The welcome bonus is available exclusively to new members on their first deposit.
• Each bonus has specific wagering requirements (typically 10x–30x).
• Bonuses that are not used within the specified time after being claimed will expire.
• Multiple bonuses cannot be combined at the same time unless explicitly stated.
• If bonus abuse is identified, the bonus and any associated winnings will be forfeited.
• Jilihot casino reserves the right to modify or cancel any bonus offer at any time.

Wagering requirements must be met before withdrawing any winnings from a bonus. For more details, Bonus Page View.

7 Gaming Rules

By participating in any game at jilihot casino, you agree to the rules and terms outlined below.

• All game outcomes are determined by an RNG (Random Number Generator) and are independently audited.
• If a technical error occurs during a game, the result of that round may be voided and the wager will be refunded.
• If your internet connection is lost, the outcome of any active bet will be saved on the server.
• In Live Casino games, the dealer's decision is final.
• In Sports Betting, official results are considered final.

Jilihot casino has specific rules in place for each game. To learn the rules for a particular game, please refer to that game's help section.

8 Prohibited Activities

The following activities are strictly prohibited at jilihot casino. Any violation of these rules will result in immediate account suspension.

• Creating multiple accounts under the same person's name.
• Organized or automated betting intended to abuse the bonus system.
• Money laundering or illegal financial processing.
• Any hacking or manipulation of the platform's software.
• Misconduct or harassment toward other members.
• Using stolen payment methods.
• Registering using a false identity.

9 Account Closure & Suspension

Jilihot casino reserves the right to suspend or close accounts under the following circumstances.

• If these terms and conditions are violated.
• If registration using false information is proven.
• If found to be underage.
• If suspicious financial activity is detected.
• After prolonged inactivity (more than 24 months).

You may request account closure at any time by contacting our support team. The account will be closed subject to settlement of any remaining balance.

10 Responsible Gaming

Jilihot casino believes gaming is entertainment — not a source of income. We offer the following tools to support responsible gaming.

• Set daily / weekly / monthly deposit limits.
• Self-exclusion for a specified period.
• Cooling-off period (24 to 72 hours).
• Setting time limits for gaming sessions.
• Referral to professional support.

If you feel you may have a problem with gaming, reach out to us immediately or Responsible Gaming View page.

11 Dispute Resolution

Any complaints or disputes arising at jilihot casino will be resolved through the process outlined below.

• Start by raising your complaint with our support chat – most issues are resolved within 24 hours.
• If the issue is not resolved via chat, please submit a detailed complaint by email.
• Jilihot casino takes every complaint seriously and investigates thoroughly.
• Relevant logs and data are reviewed during the investigation.
• The decision is communicated by email and is considered final.

In the event of any dispute, jilihot casino's server logs and gaming records shall be considered the final and definitive evidence.

12 Changes & Updates

Jilihot casino reserves the right to modify these Terms & Conditions, in part or in full, at any time. Any changes will be announced on the platform and communicated to your registered email address.

Continued use of the platform after any changes will be considered acceptance of the updated terms. The latest version of these terms will always be available on this page.